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Old 06-20-2016   #1
BUCK
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Computer help

Anyone else use Cinti-Bell ? Having trouble with some connections ? I keep getting a page that says "that site can't be reached' ? Even my email won't open ? Any help appreciated..........
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Old 06-20-2016   #2
AnswerMeister
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Re: Computer help

Wired or Wi-Fi?
Have you powered down everything and brought it back on line one at a time?
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Old 06-20-2016   #3
BUCK
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Re: Computer help

Quote:
Originally Posted by AnswerMeister View Post
Wired or Wi-Fi?
Have you powered down everything and brought it back on line one at a time?
Wired, and yes I have powered down & re-started twice now . Still the same..
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Old 06-20-2016   #4
AnswerMeister
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Re: Computer help

I'm on Cin-Bell and I have not had an outage all day, worked from home today. Do you have anything else to plug in to see if that will connect?
Have you called them to see if there is an outage?
They can do a system reboot to see if that will help. They can also ping your modem to ensure you are getting a signal.
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Old 06-20-2016   #5
BUCK
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Re: Computer help

Quote:
Originally Posted by AnswerMeister View Post
I'm on Cin-Bell and I have not had an outage all day, worked from home today. Do you have anything else to plug in to see if that will connect?
Have you called them to see if there is an outage?
They can do a system reboot to see if that will help. They can also ping your modem to ensure you are getting a signal.
No, I have nothing else to plug in. I was going to look them up to call but can't So I'll look for an old phone bill & try calling them tomorrow .

BTW...Thank you for the help !

Ron
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Old 06-20-2016   #6
BUCK
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Re: Computer help

Quote:
Originally Posted by AnswerMeister View Post
I'm on Cin-Bell and I have not had an outage all day, worked from home today. Do you have anything else to plug in to see if that will connect?
Have you called them to see if there is an outage?
They can do a system reboot to see if that will help. They can also ping your modem to ensure you are getting a signal.
A friend from another N/G sent this link...http://housecall.trendmicro.com/

It helped a bunch, still not back to [correct] but I got my email & a few others back so. Just thought it might help you or others in the future. BTW it is a free service, takes about 45 minutes.
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